Safety Tips
- Never send money: Avoid sending any money or financial assistance to other members.
- Set clear expectations: Clearly communicate your intentions and expectations to prevent misunderstandings.
- Use video chats: Conduct video calls with your partner periodically to ensure authenticity.
- Protect your information: Never share your passwords, account access, or official documents with anyone.
Important Notice We strongly advise our members to adhere to the following guidelines to protect your privacy:
- Do not include personal details such as your last name, email address, home address, phone number, workplace, or other identifying information in your online profile or initial messages. Cease communication with anyone who pressures you for personal or financial information or attempts to deceive you into revealing it.
- If arranging a face-to-face meeting, always inform a family member or friend of your plans, including your destination and expected return time. Avoid being picked up from your home; use your own transportation to and from the meeting and choose a public place with many people around.
Scam and Reimbursements
- Misidentification: If a member misidentifies themselves or uses another member’s profile without permission, we will reimburse all credits used for communication with this member.
- Money Requests: If a member requests money or expensive gifts, we will reimburse all credits spent on communication with this member and permanently ban them.
- Profile Misrepresentation: If a member deliberately misrepresents their age, children, gender, or marital status, we will reimburse all credits spent communicating with this member and permanently ban them.
Please note that refunds are issued only for violations committed by members with confirmed account status.
Not a Scam
- Minor translation errors in communication.
- A member not responding to all questions in an email.
- A decision by a member to discontinue the relationship at any stage.
- Presence of photos of relatives, friends, or ex-partners on social media.
- Wearing rings, which does not necessarily indicate marital status.
- Use of nicknames by members.
Report a Scam If you believe you have been scammed by a member, [click here to file a complaint]. Once your claim is approved, you will receive a full refund for all credits spent communicating with the alleged member.
Kind regards,
The Lorpu.com Support Team